President William Ruto urged state agencies to enrol on the E-Citizen platform. He emphasized that digital services are crucial for efficient governance in Kenya. His remarks aimed to improve public service delivery across various government sectors.
President William Ruto in previous events: photo courtesy
The E-Citizen platform allows citizens to access government services online easily. It streamlines processes such as applying for permits and paying taxes.
However, many state agencies have yet to fully integrate into this digital framework.
Ruto stressed that all agencies must comply with E-Citizen enrollment without delay. He believes this step is essential for enhancing transparency and accountability within government operations. By embracing digital solutions, agencies can better serve citizens’ needs.
During his address, Ruto highlighted successful case studies from agencies already using E-Citizen effectively. He pointed out how these agencies have improved service delivery times significantly since going digital. The president urged others to follow suit and adopt similar practices.
The push for digital transformation aligns with Ruto’s broader agenda of modernizing government operations in Kenya.
He envisions a future where citizens can access services seamlessly from their homes or mobile devices.
In response to Ruto’s call, several state agencies have begun taking steps toward enrollment in E-Citizen. They are reviewing their processes and identifying areas for improvement regarding digital service delivery.
However, challenges remain as some agencies face technical difficulties in adapting to new systems. Ruto acknowledged these challenges but reiterated the importance of overcoming them for progress.
As part of his initiative, Ruto plans to hold workshops aimed at training agency staff on using E-Citizen effectively. These workshops will provide hands-on experience with the platform’s features and benefits.
Ruth’s call for state agencies to enroll on E-Citizen represents a significant step toward modernizing public service delivery in Kenya. By embracing digital solutions, the government aims to create a more efficient and transparent system for all citizens.
